Frequently Asked Questions

Discover everything you need to know about our luxury timepieces and services.

What is the warranty period for Nubeo watches?

Every Nubeo timepiece comes with a two-year international warranty from the date of purchase covering manufacturing defects.

How long does international shipping take?

We offer worldwide shipping via express couriers. Orders typically arrive within 5 to 10 business days depending on your location and customs processing.

Are Nubeo watches water-resistant?

Yes, all our watches are designed with specific water resistance ratings, typically ranging from 5 ATM to 20 ATM. Please check the technical specifications of your specific model for details.

What is your return policy?

We offer a 30-day return window for all unworn watches in their original packaging. Please contact our support team to initiate a return authorization.

What kind of movements are used in Nubeo timepieces?

Nubeo utilizes high-quality Swiss and Japanese automatic and quartz movements to ensure precision, reliability, and longevity.

Do you offer secure payment options?

We accept all major credit cards, PayPal, and various 'Buy Now, Pay Later' options through secure, encrypted payment gateways to ensure your data is protected.